Contact
For questions, bug reports or feedback about the Rafiq Almuslim app:
support@rafiqalmuslim.appResponse time: typically within a few days.
Please include in your request
To help us understand your issue quickly, please include the following information in your email:
Required information
- App version — found at: Settings → Info / About the App
- Device model — e.g. Samsung Galaxy S22, Pixel 7
- Android version — e.g. Android 13 or Android 14
- Brief problem description — what happens, when does the issue occur
Screenshots or screen recordings are welcome, but not required.
Common topics
Problems downloading or installing from the Google Play Store.
Calculation method, Hanafi Asr, time adjustments, unexpected times.
Location not detected or permission was denied.
Prayer reminders not arriving or adhan sound is missing.
Problems reading, searching or playing recitation audio.
Mosques not found or map not loading.
Compass showing wrong direction or not responding to device movement.
Settings lost or backup file cannot be imported.
Legal Information
- Privacy Policy — information on data processing in accordance with GDPR
- Legal Notice / Impressum — publisher information pursuant to Austrian law
The app is free, contains no advertising and does not require a user account.